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Are you looking for a solution to fix Outlook Mac keeps asking for credentials? If yes, then your search ends here as through this blog, I will be explaining some effective methods to resolve this issue. So, here we go.
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Many at times it happens that when Mac Outlook users enter the credentials while making a connection with Office 365. It stops the authentication process and keeps asking for the password again and again.
This issue occurs in Mac Outlook because of corruption in the Keychain Access program. Watch directv now on mac. It is a default application in Mac and saves the information of email account login. So, whenever the issue arises in Keychain Access, Outlook 2016 for Mac Keeps asking for password office 365.
Why does Outlook 2016/2019 Asks for Password
It is evident from above that the reason behind this situation is Keychain Access password. Keychain Access is an inbuilt feature of macOS that store and saves all the Mac-based applications.
Due to unexpected reasons, Keychain Access can be easily damaged or corrupted and it will disturb the Mac users in several ways. Similarly, in Mac Outlook, multiple duplicate tokens will generate in Keychain. It will lead to a complex situation and confuse with the authentic credentials. As a result, it forgets the original password and keeps asking for it. That’s why Outlook 2016/2019 Mac keeps asking for a password.
Fix Outlook 2016 For Mac Keeps Asking Password of Office 365 Account
To troubleshoot this problem, you need to delete any cached passwords for your account, and also delete any authentication tokens from the keychain. To do this, follow the steps given below:
- First of all, you need to quit Outlook and all other Office applications.
- Now, start Keychain Access by using one of the following methods:
- Click on the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
- Under Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.
- In Keychain Access, enter Exchange in the search field.
- Under the search result, select each item to view the Account that’s listed at the top, and then click Delete. You have to repeat this step to delete all items for your Exchange account.
- Inside the search field, enter adal.
- Then, select all items whose type is MicrosoftOffice15_2_Data: ADAL:<GUID>, and then click on the Delete button.
- Under the search field, type office.
- After that, select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then click Delete.
- Now, Quit Keychain Access.
If you are not comfortable using Mac Outlook then you can Convert Mac Outlook OLM files to Windows Outlook PST in order to access emails on Windows.
Conclusion
As of now, you must be aware of the fact that Keychain Access is one of the dynamic features of mac OS. By using this, there is no need to remember each and every password. But due to the generation of some duplicate tokens in Key chain, Outlook Mac keeps asking for credentials. Hence, in this article, I have provided a method to resolve this issue. Hope it helps.
Microsoft Office 365 users have been complaining for a long time that this software compendium runs very slow on their Mac platforms. The problem usually occurs after some time of the program’s usage. The users have reported that the offline versions i.e. Word, Excel and PowerPoint, all run way too slow on their systems.
Here is a 1-stop solution to help you boost up your Mac by cleaning junk and optimizing settings:
There are multiple solutions available on the web to tackle this issue. In the following lines, we’re reproducing a selection of the best ones.
Turn Off Spell Checker
If the slowdown issues occurs while you use Office 365 online then the best way to resolve it is by turning off Spell Checker, as the Spell Checker extension in Office 365 uses additional resources that lead to Mac slowing down. Turn it off and check whether this makes a difference. You can even disable it in the offline version by going to File | Options | Proofing. Now simply deselect all options which you deem to be unsuitable.
Conflicting Startup Items
Another reason the MS Office installation runs slow on Mac is because of the conflicts caused by various startup items. Solve this issue by moving the Startup items folder altogether.
You have to search for the folder named Startup items. This folder is only accessible if there is a software which is somehow utilizing the computer’s startup resources.
- Go to Safe Mode and open the Library folder.
- Now copy the Startup items folder to a destination of your choice.
- Restart Mac
Network Delays in an Active Directory Service Environment
Office 365 Mac Repair
Delays in opening a document can also occur when the computer is connected to a domain through Active Directory. Make sure that routers are updated and also examine their speed. Try to disconnect the routers and retry opening the document to see if this helps.
Corrupt Service Discovery Protocol Configurations
The Service Delivery Protocols form an integral part of Office 365, and their corruption can lead to grave issues (including slowdowns). To see if the protocols are causing this issue, follow these steps:
- Head over to the Go menu and click Utilities.
- Start the Directory Access program.
- Click the Services tab.
- Enter login credentials of an administrator.
- Clear any checkboxes that are selected.
- Click Apply and then relock the Directory Access program.
- Close it.
- Now relaunch Office and re-test it to check if the document opens with a faster speed.
Insufficient Permissions
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Files open very slow in the Office 365 app due to the lack of adequate privileges provided by the Mac. This can be fixed by using the Repair Disk Permissions feature.
- Open the Go menu and click Utilities.
- Now start the Disk Utility program.
- Select the primary hard disk of your Mac and select First Aid.
- Finally, click on Repair Disk Permissions.
Disable Mac OS X Firewall
Office 365 verifies its registration on every startup. For this reason, it connects to the Internet. The Mac OS X firewall can block Office from verifying the registration. In that case, it will stop responding for a few minutes and then close itself. Simply disable the firewall by:
- Click Sharing | Stop.
- Close the System Preference window.
- Finally, reboot MS Office.
Turn Off Automatic Graphics Switching
Users have reported that they were able to solve the problem by switching-off Automatic Graphics Switching.
- Close all the Office applications.
- Head over to Menu.
- Click System Preferences | Energy Saver.
- Now uncheck Automatic Graphics Switching.
Erase Duplicate Fonts
Sometimes, duplicate fonts can also cause Office 365 to run very slow on the computer. Resolve this issue to get rid of this sluggishness in Office 365 on Mac.
- Open the Font Book application.
- Under Edit, select Look for Enabled Duplicates.
- Delete any duplicates that are detected.
Disable third-party apps
You can also make Office 365 perform a lot faster on Mac by disabling any third-party apps that control the system.
- Click on Menu | System Preferences.
- Now select Security & Privacy.
- Now click the Privacy tab.
- Select Accessibility from the menu on the left menu.
- Disable it.
Repair Outlook 365
Reinstall Office 365
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As a golden rule of thumb, if nothing else works you can always try out uninstalling and then performing a clean installation of the problematic software program under question. Hence, do the same for Office 365 and check the results.
Office 365 For Mac Repair
This article will definitely make matters a lot easier for you in the quest to uninstall and re-install Office 365.